Privacy policy
You can look up any home without an account, and we don't track you. If you sign up for email, we store your email address and the property you looked up. We never sell or share your email.
Effective October 19, 2026.
Who we are
TaxProtesting.com is run by PlanoCode ("we", "us"). Questions and requests about your information go to privacy@taxprotesting.com.
What we collect
When you sign up for email
We store:
- your email address
- the property you signed up for, its county and the verdict it had when you signed up
- the exact wording you agreed to, when you signed up and when you confirmed your email
- when you unsubscribed, if you do
The sign-up form says: "Email me my updated verdict each spring and protest deadline reminders. Unsubscribe anytime. We never sell your email."
We never ask for your name, and we never show owner names.
When you search or look up a home
The addresses you type are sent to our server to find matching homes. We don't save your searches or link them to you. Answers are cached by the address searched, not by who searched.
What we don't collect
We don't run analytics, advertising or tracking scripts, and we don't set cookies. If you pick a light or dark theme, your browser remembers that choice on your device; it's never sent to us.
Property records
The home facts and values on this site come from public records published by Texas appraisal districts (see where our data comes from). The districts' files include owner names, but we drop them before anything reaches the site. Owner names are never shown on a page, returned by our API or searchable here.
How we use your information
- To send what you signed up for: your updated verdict when new values post each spring, and protest deadline reminders.
- To keep the site working and protect it from abuse and automated sign-ups.
- To meet legal obligations, such as keeping a record that you agreed to receive email or that you unsubscribed.
We don't use your information for anything else, and we don't sell it, rent it or share it for marketing.
Who sees it
Only the companies that run parts of the site for us, and only to do that job:
- Cloudflare hosts the site and its database. As with any website, it handles the technical details of each visit (such as your IP address and browser) to deliver pages and block attacks.
- Cloudflare Turnstile checks that a sign-up comes from a person, not a bot. It loads only when you start using the sign-up form, and it sees your IP address and basic browser signals.
- Cloudflare Email Service delivers our emails, so it sees your email address and what we send you.
We'll also disclose information if the law requires it, and it would pass to a new owner if TaxProtesting.com were sold, under the same promises made here.
How long we keep it
We keep your sign-up until you unsubscribe. After that, we keep only your email address, the property and the date you unsubscribed, so we don't email you again. If you ask us to delete your information, we delete all of it.
Your choices
- Unsubscribe: every email has an unsubscribe link.
- See, correct or delete your information: email privacy@taxprotesting.com from the address you signed up with. We'll respond within 45 days.
Security
Your information is stored in a database that only this site can write to, sent only over encrypted connections, and kept apart from the property records. No system is perfectly secure, but we keep what we hold to the minimum.
Children
This site is for homeowners. It isn't directed at children under 13, and we don't knowingly collect their information.
Changes to this policy
If we change this policy, we'll post the new version here with a new effective date. If a change affects how we use your email, we'll tell subscribers by email before it takes effect.